Assertiveness

Delivery , Suitable for

Duration:

60 minutes, 90 minutes, 2-hours

Overview:

Assertiveness is a skill that often gets misunderstood in terms of what is it and how it can help your people in the workplace. There are multiple benefits to building assertiveness such as the ability to build confidence in stating views and opinions, speaking up in meetings, managing expectations, looking after wellbeing, setting healthy working boundaries and much more. The challenge is many people lack the confidence and belief they can assert themselves appropriately. This course aims to set your people on a journey to building their ability to assert themselves and to build strategies and techniques that are right for them. It will also look at practical ways to apply the techniques and how to maintain assertiveness in challenging situations. Your staff will go away with practical tools to improve assertiveness that they can apply straight away.

Your learning outcomes:

  • Define assertiveness and compare it with other forms of communication.
  • Explore what stops you being assertive and the impact that has.
  • Work through your assertiveness toolkit to identify strategies that are right for you.
  • Understand different types of assertiveness and when you would use them.
  • Explore the role for assertiveness in challenging situations to keep you on track.
  • Work through practical ways to apply assertiveness techniques.

 

 

 

Blended Learning

Our blended learning programmes are completely unique and combine the best of online training, coaching, interactive virtual or face to face delivery as well as the opportunity to join a community of practice to explore the practical application of your learning.

They are designed to be a time efficient way to enhance your learning and cater for a diverse set of learning needs so you can learn in your own time with self-paced modules, attend bite sized sessions and connect with your peers.

For our 2023/2024 programmes we will be offering the following courses:
  • The First Time Manager

  • The Experienced Manager

  • The Senior Leader

  • The Confident Leader

  • The Emotionally Intelligent Leader

  • The Coaching Manager

  • The Confident Presenter

1:1 Coaching

We provide tailored one to one coaching that can support a number of personal and professional learning and development needs for managers, leaders and aspiring leaders some of which include:

  • Performance Management Challenges
  • Confidence Building
  • Navigating Challenging Professional Relationships
  • Assertiveness
  • Emotional Intelligence
  • Resilience
  • Communication Skills
  • Influencing and Impact
  • Personal Effectiveness
  • Personal or Professional Development
  • Career Management
  • Adjusting to a New Role