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Emotional Intelligence

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Guided Learning Hours:

Maximum 3 hours

Overview:

Emotional Intelligence has been talked about in the workplace for many years, but it’s often not widely understood what it is, what is looks like and what are the core competencies to developing emotional intelligence particularly in challenging situations. This course looks to break down emotional intelligence to make it easy to understand, and even easier to work through tools to help your people understand how to apply and build emotional intelligence. It will also look at real life scenarios and the role for emotional intelligence in being able to tackle different challenges and people.

  • Your learning outcomes:
  • Describe what emotional intelligence is and why it is important in the workplace.
  • Reflect on your own levels of emotional intelligence.
  • Build an awareness of how emotion drives your behaviour.
  • Recognise different levels of emotional and the impact theyhave on your own behaviour.
  • Explore the four competencies of emotional intelligence andwhat they mean to you.
  • Identify scenarios where emotional intelligence can help youresolve challenging situations.
  • Build an action plan to develop your own emotionalintelligence.
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Registered in England & Wales: 14323670
Registered office: The Bungalow, Dean Oak Lane, Leigh, Surrey, UK. RH2 8PZ. 

Blended Learning

Our blended learning programmes are completely unique and combine the best of online training, coaching, interactive virtual or face to face delivery as well as the opportunity to join a community of practice to explore the practical application of your learning.

They are designed to be a time efficient way to enhance your learning and cater for a diverse set of learning needs so you can learn in your own time with self-paced modules, attend bite sized sessions and connect with your peers.

For our 2023/2024 programmes we will be offering the following courses:

  • The First Time Manager

  • The Experienced Manager

  • The Senior Leader

  • The Confident Leader

  • The Emotionally Intelligent Leader

  • The Coaching Manager

  • The Confident Presenter

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1:1 Coaching

We provide tailored one to one coaching that can support a number of personal and professional learning and development needs for managers, leaders and aspiring leaders some of which include:

  • Performance Management Challenges
  • Confidence Building
  • Navigating Challenging Professional Relationships
  • Assertiveness
  • Emotional Intelligence
  • Resilience
  • Communication Skills
  • Influencing and Impact
  • Personal Effectiveness
  • Personal or Professional Development
  • Career Management
  • Adjusting to a New Role
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