Practical Training Solutions Logo
Book A Call

The Power of Empathy

Delivery Suitable for
Enquire Now

Guided Learning Hours:

Maximum 3 hours

Overview:

Empathy is an incredibly powerful competence to develop and for managers it has multiple benefits not just for managing direct reports, but it can help improve their working relationships with others around them as well. The challenge is, not many know how to develop and enhance their ability to empathise and often confuse it with sympathy. This course not only looks at the benefits of developing empathy but will put in place the building blocks to develop empathy as well as challenge managers thinking around their level of competence with regards to empathy. Manager’s will get the opportunity to practice and reflect on their ability to empathise, as well as the opportunity to relate this back to their working relationships through empathy mapping.

Your learning outcomes:

  • Identify what empathy is and how it differs from sympathy.
  • Explore why developing empathy can be difficult and how to put in place the building blocks to developing empathy.
  • Understand why empathy is so important and the positive impact it can have in the workplace.
  • Explore the importance of behaviour preference and personality traits when developing empathy.
  • Work through empathy mapping and relate it back to your current working relationships.
  • Practice and reflect on your ability to empathise with others.
  • Explore where and how you would use empathy to yours and others advantage.
  • Have key tools to work on your ability to develop empathy.

 

© 2025 Practical Training Solutions. All rights reserved in all media worldwide.
Twitter Linkedin-in Envelope

Registered in England & Wales: 14323670
Registered office: The Bungalow, Dean Oak Lane, Leigh, Surrey, UK. RH2 8PZ. 

Blended Learning

Our blended learning programmes are completely unique and combine the best of online training, coaching, interactive virtual or face to face delivery as well as the opportunity to join a community of practice to explore the practical application of your learning.

They are designed to be a time efficient way to enhance your learning and cater for a diverse set of learning needs so you can learn in your own time with self-paced modules, attend bite sized sessions and connect with your peers.

For our 2023/2024 programmes we will be offering the following courses:

  • The First Time Manager

  • The Experienced Manager

  • The Senior Leader

  • The Confident Leader

  • The Emotionally Intelligent Leader

  • The Coaching Manager

  • The Confident Presenter

Enquire

1:1 Coaching

We provide tailored one to one coaching that can support a number of personal and professional learning and development needs for managers, leaders and aspiring leaders some of which include:

  • Performance Management Challenges
  • Confidence Building
  • Navigating Challenging Professional Relationships
  • Assertiveness
  • Emotional Intelligence
  • Resilience
  • Communication Skills
  • Influencing and Impact
  • Personal Effectiveness
  • Personal or Professional Development
  • Career Management
  • Adjusting to a New Role
Enquire