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Giving and Receiving Feedback

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Guided Learning Hours:

Maximum 3 hours

Overview:

Developing a culture of giving and receiving feedback is fundamental for a high performing team, and it’s important for managers to become skilled and giving feedback, and to be open to receiving feedback. This course looks at the multiple benefits of giving and receiving feedback as well as practical ways to develop a culture of feedback and a toolkit and structure for enabling this to happen. Not only will this encourage managers to explore feedback from their team, but it will work through a structure and strategy for giving feedback to ensure growth, learning and development within their team and for them as a manager.

Your learning outcomes:

  • Explore what we give and receive feedback on as managers and the importance of developing a feedback culture.
  • Identify what makes giving feedback difficult and the consequences of not giving feedback.
  • Share experiences of giving and receiving feedback.
  • Identify the key principles of giving feedback and the skills and behaviours required to get a positive outcome.
  • Explore the power dynamics of giving and receiving feedback.
  • Identify the importance of clarity of communication and what can go wrong when delivering feedback.
  • Work through a structure of giving feedback and the importance of understanding who you are giving feedback to.
  • Understand the role for emotional intelligence and how that can help you be better at giving feedback.
  • Identify common challenges you may face when giving feedback.
  • Work through the psychology of receiving feedback and why it can be difficult.
  • Practice receiving feedback to improve self-awareness and emotional intelligence.
  • Recognise the importance of taking action when receiving feedback.
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Registered in England & Wales: 14323670
Registered office: The Bungalow, Dean Oak Lane, Leigh, Surrey, UK. RH2 8PZ. 

Blended Learning

Our blended learning programmes are completely unique and combine the best of online training, coaching, interactive virtual or face to face delivery as well as the opportunity to join a community of practice to explore the practical application of your learning.

They are designed to be a time efficient way to enhance your learning and cater for a diverse set of learning needs so you can learn in your own time with self-paced modules, attend bite sized sessions and connect with your peers.

For our 2023/2024 programmes we will be offering the following courses:

  • The First Time Manager

  • The Experienced Manager

  • The Senior Leader

  • The Confident Leader

  • The Emotionally Intelligent Leader

  • The Coaching Manager

  • The Confident Presenter

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1:1 Coaching

We provide tailored one to one coaching that can support a number of personal and professional learning and development needs for managers, leaders and aspiring leaders some of which include:

  • Performance Management Challenges
  • Confidence Building
  • Navigating Challenging Professional Relationships
  • Assertiveness
  • Emotional Intelligence
  • Resilience
  • Communication Skills
  • Influencing and Impact
  • Personal Effectiveness
  • Personal or Professional Development
  • Career Management
  • Adjusting to a New Role
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