Influencing and Persuading

Delivery , Suitable for

Duration:

90 minutes, 2-hours, ½ day

Overview:

Being able to influence and persuade in the workplace has multiple benefits, and knowing your influencing style and understanding people is fundamental to success. This course looks to explore the principles of influencing, as well as the importance of knowing your audience when influencing and the benefits of flexing your style accordingly. It will work through practical tools to ensure successful outcomes, as well as ways to overcome resistance and objectives when influencing others. Your people will also get to explore assertiveness techniques to boost their confidence to communicate effectively with others.

Your learning outcomes:

  • Understand the principles of influencing and persuading.
  • Identify different influencing styles and the importance ofeffective communication.
  • Learn how to influence different people by understandingbehavioural preferences and how to flex your approach accordingly.
  • Identify who you would like to influence and how you mightapproach that.
  • Recognise the importance of building credibility and rapportwhen increasing our ability to influence effectively.
  • Understand the role for emotional intelligence.
  • Work through ways to overcome resistance and objectionswhen influencing and persuading.
  • Recognise the role for collaboration and negotiation.
  • Practice assertiveness techniques using relevant real-world casestudies

Blended Learning

Our blended learning programmes are completely unique and combine the best of online training, coaching, interactive virtual or face to face delivery as well as the opportunity to join a community of practice to explore the practical application of your learning.

They are designed to be a time efficient way to enhance your learning and cater for a diverse set of learning needs so you can learn in your own time with self-paced modules, attend bite sized sessions and connect with your peers.

For our 2023/2024 programmes we will be offering the following courses:
  • The First Time Manager

  • The Experienced Manager

  • The Senior Leader

  • The Confident Leader

  • The Emotionally Intelligent Leader

  • The Coaching Manager

  • The Confident Presenter

1:1 Coaching

We provide tailored one to one coaching that can support a number of personal and professional learning and development needs for managers, leaders and aspiring leaders some of which include:

  • Performance Management Challenges
  • Confidence Building
  • Navigating Challenging Professional Relationships
  • Assertiveness
  • Emotional Intelligence
  • Resilience
  • Communication Skills
  • Influencing and Impact
  • Personal Effectiveness
  • Personal or Professional Development
  • Career Management
  • Adjusting to a New Role