Managing Upwards

Delivery Suitable for

Guided Learning Hours:

Maximum 3 hours

Overview:

There are many courses out there about managing others, but not so much around managing upwards. This course is designed to help staff get the most out of their working relationships with their superiors. It will also help boost confidence when seeking to build relationships with people more senior and will explore different communication and influencing techniques as well as ways to navigate working relationships ethically and with integrity.

Your learning outcomes:

  • Understand the benefits of managing upwards and the dynamics of effective working relationships.
  • Reflect on the senior staff you would like to build closer working relationships with and why.
  • Develop an understanding of behavioural preferences and their relevance when managing upwards.
  • Develop key communication skills to help build your confidence to manage upwards effectively.
  • Know how to manage upwards and explore your key challenges to doing this.
  • Learn different influencing techniques and the importance of managing expectations.
  • Look to build supportive relationships around you that are mutually beneficial.
  • Recognise the role organisational dynamics and politics play and ways to navigate that ethically and with integrity.

Blended Learning

Our blended learning programmes are completely unique and combine the best of online training, coaching, interactive virtual or face to face delivery as well as the opportunity to join a community of practice to explore the practical application of your learning.

They are designed to be a time efficient way to enhance your learning and cater for a diverse set of learning needs so you can learn in your own time with self-paced modules, attend bite sized sessions and connect with your peers.

For our 2023/2024 programmes we will be offering the following courses:
  • The First Time Manager

  • The Experienced Manager

  • The Senior Leader

  • The Confident Leader

  • The Emotionally Intelligent Leader

  • The Coaching Manager

  • The Confident Presenter

1:1 Coaching

We provide tailored one to one coaching that can support a number of personal and professional learning and development needs for managers, leaders and aspiring leaders some of which include:

  • Performance Management Challenges
  • Confidence Building
  • Navigating Challenging Professional Relationships
  • Assertiveness
  • Emotional Intelligence
  • Resilience
  • Communication Skills
  • Influencing and Impact
  • Personal Effectiveness
  • Personal or Professional Development
  • Career Management
  • Adjusting to a New Role