Your Conversation Toolkit

Delivery , Suitable for

Your Conversation Toolkit Development Programme

Duration:

Bite size, half day or full day.

 

Overview

This practical, forward-focused session will help managers work towards moving from time-consuming, formal performance reviews to meaningful, ongoing performance conversations that drive engagement, wellbeing, development and performance. Participants will explore ways to integrate performance conversations into everyday working life from quick check-ins and wellbeing touchpoints to structured monthly one-to-ones so that formal reviews become a summary of an ongoing dialogue, not a surprise.

Through reflection, discussion, and applied tools, managers will build confidence and capability to shift from “appraisal mindset” to “coaching and growth mindset”, that will help recognise the value of real time performance conversations, tackle blockers that prevent ongoing dialogue, and explore how they can create a rhythm of performance conversations that are authentic.

Your learning outcomes:

  • Explore your current approach to appraisals and understand why continuous performance conversations are more effective than infrequent formal reviews.
  • Recognise how ongoing dialogue improves motivation, accountability, and outcomes.
  • Identify what “good” looks like for informal check-ins, wellbeing conversations, weekly catch-ups, monthly one-to-ones and developmental conversations.
  • Plan how to link these conversations meaningfully to mid-year and end-of-year reviews.
  • Develop mindset and skills for ongoing conversations including exploring coaching-based questions and active listening.
  • Explore barriers to ongoing performance conversations and practical solutions to reduce these blockers in daily practice.

Blended Learning

Our blended learning programmes are completely unique and combine the best of online training, coaching, interactive virtual or face to face delivery as well as the opportunity to join a community of practice to explore the practical application of your learning.

They are designed to be a time efficient way to enhance your learning and cater for a diverse set of learning needs so you can learn in your own time with self-paced modules, attend bite sized sessions and connect with your peers.

For our 2023/2024 programmes we will be offering the following courses:
  • The First Time Manager

  • The Experienced Manager

  • The Senior Leader

  • The Confident Leader

  • The Emotionally Intelligent Leader

  • The Coaching Manager

  • The Confident Presenter

1:1 Coaching

We provide tailored one to one coaching that can support a number of personal and professional learning and development needs for managers, leaders and aspiring leaders some of which include:

  • Performance Management Challenges
  • Confidence Building
  • Navigating Challenging Professional Relationships
  • Assertiveness
  • Emotional Intelligence
  • Resilience
  • Communication Skills
  • Influencing and Impact
  • Personal Effectiveness
  • Personal or Professional Development
  • Career Management
  • Adjusting to a New Role

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